Customer Service

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Customer Service Support

SkyPostal provides shipping services for merchants like Amazon, Temu, eBay and more. If you have purchased an item from these merchants or another eCommerce seller we partner with, you are considered a final recipient. 

SkyPostal is committed to providing support to all incoming inquiries whether they come from merchants or final recipients. Carefully review the information below to find out where to access support. 

Merchant support can be found in our Merchant FAQ page. For final recipients, please view our Final Recipient Customer Service Support PDF to find the email contact for your desired country.

Customer Service Request

In order to assist you, please provide your tracking number below.

This is the info of the package: 999999

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Create a Customer Service Request

SkyPostal is committed towards providing excellent service from start to finish. If you have any pending issues with your package, please fill out the contact form below. Our team will provide a response through email within 3-5 business days.

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